Roofing FAQs

We aim to respond as quickly as possible, often offering same-day or next-day assessments. Urgent repairs are prioritised to minimise damage and restore protection quickly.

Common signs include leaks, damp patches, missing or broken tiles, sagging areas and visible wear. If you notice any of these, it’s best to arrange an inspection promptly.

Yes, we repair all types of roofs including tiled, slate, flat and felt systems. Our team has the experience to handle a wide range of roofing issues effectively.

This depends on the extent of the damage. We always aim to repair where possible and will only recommend replacement if it’s the most cost-effective long-term solution.

Yes, we offer free, no-obligation quotes following an inspection, ensuring you receive clear advice and accurate pricing before any work begins.

Situations such as severe leaks, storm damage, or structural issues that risk further damage to your property are considered emergencies.

We aim to respond as quickly as possible, depending on location and demand, to secure your property.

Yes, we can provide temporary solutions to protect your property until permanent repairs can be completed.

Yes, we regularly repair roofs damaged by storms, including replacing tiles, slates, and repairing structural issues.

Not always. We will assess the damage and recommend whether a repair or replacement is the best long-term solution.

We assess the roof covering, ridge and verge, flashings, the roofline and chimney where present, and check inside the loft where access allows.

Yes. We would rather tell you a roof has years left in it than sell you work you do not need, and we say so plainly in the report.

A homebuyer survey often flags the roof only in general terms. A dedicated inspection gives you specific findings you can act on or negotiate with.

Most domestic roofs take under an hour on site. The written report follows shortly afterwards.

Yes, we offer free, no-obligation quotes and honest advice, helping you make informed decisions about your roofing needs without any pressure.

Correctly sized and fitted lead has a very long service life. Most failures we see are caused by lead being cut too long, fixed too rigidly, or patched with mastic rather than replaced.

Chimneys are one of the most common leak points on any roof. Water usually enters through failed flashings, soakers or a cracked haunching rather than the roof covering itself.

Sometimes. If the lead is sound and simply needs re-dressing or re-pointing into the wall, we will do that. Split or fatigued lead needs replacing to be reliable.

No. Mastic is a temporary measure at best. It hardens, cracks and lets water back in, often hiding the underlying fault in the meantime.

Yes, it is usually part of a repair or a re-roof rather than a standalone job, and we quote for it as part of the overall work.

Depending on the material, flat roofs can last anywhere from 15 to 30+ years. EPDM and GRP systems typically offer the longest lifespan.

It depends on the property and budget. EPDM rubber and GRP fibreglass are popular for durability, while felt systems offer a cost-effective solution.

Yes, many issues such as leaks or minor damage can be repaired. We’ll assess your roof and advise on the most cost-effective option.

Minimal maintenance is required, but regular checks and cleaning can help extend the lifespan and prevent issues.

A warm roof includes insulation above the structure, improving energy efficiency and reducing condensation problems.

Modern felt roofs typically last around 10–20 years depending on the quality of materials and installation.

Torch-on felt is a method where layers of felt are heat-bonded together to create a strong, waterproof seal.

Yes, felt roofing is a cost-effective and reliable solution, particularly for flat roofs like garages and extensions.

Yes, many issues such as leaks or cracks can be repaired without replacing the entire roof.

Signs include persistent leaks, visible damage, or general wear. We can assess your roof and advise on the best solution.

GRP is a long-life flat roof system when it is laid on a sound deck in suitable conditions. Most failures come from poor preparation or being applied in the wet or cold rather than from the material itself.

Not usually. GRP needs to bond to a clean, dry, sound deck, so the old covering normally comes off first and any damaged boards are replaced.

Yes, once fully cured it takes foot traffic well, which is why it is often chosen for balconies and roofs needing regular access.

No. Fibreglass needs dry conditions and a workable temperature to cure properly, so we plan installations around the forecast rather than pressing on regardless.

Yes. Because it is a resin system, damaged areas can be cut back and re-laminated so the repair bonds into the existing covering.

EPDM is a long-life flat roofing material that stays flexible rather than becoming brittle. As with any flat roof, service life depends on the deck beneath it and on keeping outlets clear.

It depends on the roof. Rubber has fewer joints and goes on quickly; felt is well proven and cost-effective. We will recommend based on the shape and use of your roof rather than a blanket preference.

Yes. Punctures and damaged areas can be patched with compatible materials that bond into the existing membrane.

Only if the deck below is completely sound and dry. In most cases we strip back so we can see and repair what we are covering.

Very little, but they benefit from having outlets and gutters kept clear and from a check after severe weather.

EPDM rubber and GRP fibreglass are popular choices for their durability, while felt offers a more cost-effective solution.

This depends on the material, but modern systems can last 15–30 years or more with proper installation.

Yes, we can safely replace older asbestos roofs with modern, safer materials.

Minor damage can often be repaired, but older or heavily damaged roofs are usually better replaced for long-term reliability.

Minimal maintenance is required, but occasional checks can help prevent issues and extend the lifespan.

Roof cleaning removes moss, algae and debris that can trap moisture and cause damage over time, helping to protect your roof and extend its lifespan.

Gutters should typically be cleaned at least once a year, or more frequently if your property is surrounded by trees or prone to heavy debris build-up.

Yes, moss retains moisture which can lead to tile damage, leaks and deterioration over time if not removed regularly.

Yes, when carried out correctly. We use appropriate cleaning methods tailored to your roof type to ensure a safe and effective result without causing damage.

Absolutely. We ensure all moss, dirt and debris are safely removed and disposed of, leaving your property clean, tidy and fully functional.

Moss traps moisture against your roof surface, which can lead to tile damage, leaks and long-term structural issues if not removed properly.

DIY moss removal can be risky and may damage tiles if done incorrectly. Professional removal ensures the job is completed safely and effectively.

Moss can return over time, but proper removal combined with preventative measures can significantly slow regrowth and keep your roof cleaner for longer.

Not when carried out correctly. We use safe, controlled methods that protect your tiles while effectively removing moss and debris.

This depends on your environment, but generally every few years is recommended to prevent build-up and maintain your roof’s condition.